THE EXPERIENCE
What can you expect from ‘The Toy Factory’?
‘The Toy Factory’ is an immersive 360° adventure for the whole family. Together, you'll discover the secrets of a magical and mysterious place full of traditions. You'll journey step by step through an enchanting world and meet charming and quirky characters. The adventure combines innovative technology with stunning scenery and a meaningful story.
Where does the experience take place?
In Fleurus, Virginette 2, 4 km from Gosselies Airport.
Does the experience take place indoors or outdoors?
The experience takes place indoors.
Is there air conditioning at the venue?
No, there is no air conditioning.
Can I use my camera or video camera during the experience?
Yes.
Is food and drink available for purchase at the venue?
Yes, there will be a Food & Drink area offering drinks, hot dogs, waffles, and pancakes.
Can I smoke or vape?
Smoking or vaping is strictly prohibited.
Is there a cloakroom or lockers available?
Yes, a cloakroom is available.
Are there restrooms at the venue?
Yes, restrooms are available on-site.
Will there be chairs or seating areas?
Yes, chairs will be available for everyone's comfort.
Will there be strobe lights?
No, strobe lights will not be used during the experience.
ACCESS
What is the minimum age requirement?
Everyone is welcome.
How early should I arrive at the venue?
We recommend arriving at least 15 minutes in advance.
What happens if I arrive late?
You will need to check with the reception to see if there is availability on the day. If the day is fully booked, your ticket will unfortunately be forfeited.
Are pets allowed?
No, pets are not allowed.
Is there parking nearby?
Yes, there is free parking next to the venue.
TICKETS
Where can I buy tickets?
Tickets are available through the Fever app, which can be downloaded on Google Play and the Apple Store, or on the Fever website.
What are the official ticket outlets for this experience?
The official tickets for this experience are only available through Fever. They are not sold on other websites or platforms.
What are the different ticket options and prices?
- Adult Ticket
- Child Ticket
- Group Ticket (10 people or more)
What is the refund and exchange policy?
Tickets are non-refundable. The non-refundable terms are accepted before purchase. In specific cases, we may help you reschedule your tickets to another date or time slot, subject to availability. Contact us for more information and include your ticket number (Ticket ID).
Do I need to print my ticket?
No, your electronic tickets will be validated directly through the Fever app.
Do you offer group discount rates?
Yes, for groups of 10 people or more.